Rackspace is different from other hosting providers. They are a hosting company that supports you and your people, not just the technology they provide you. It’s a distinction that will change the way your business, especially your IT department, works every day.
Rackspace take on the day-to-day burdens that bog down your IT department, so it can get back to focusing on the important things. From building out Windows and Linux servers and highly complex configurations to managing and supporting mail solutions, storage and data backup.
The Fundamentals of Rackspace
Founded in 1998
Headquarters: San Antonio, TX
Offices: Austin, TX, Blacksburg, VA, London and Amsterdam
Eight (8) Data Centers: San Antonio, TX (2); Dallas, TX (1); Herndon, VA (1); London, UK (4)
Industry Leadership
61% Growth in 2005: 61% Growth in 2006
Net Income positive since February 2001
Industry Leading Service Level Agreements
Guarantees: 100% Network Uptime and 1-Hour Hardware Replacement
Zero-Downtime Network™ powered by Cisco
Microsoft Gold-Certified Hosting Partner
Microsoft Hosting Partner of the Year – 2003, 2005 and 2007
Red Hat Premier Hosting Partner
MySQL Certified Hosting Partner
American Business Awards’ Best Customer Service Organization – 2005 and 2007
Focus
Everything they do is tailored for IT hosting
IT Hosting is not an add-on service or loss leader
Expertise
Systems and processes built exclusively for delivering IT hosting
Their support staff is highly trained; specifically for supporting hosted environments and services (100+ Microsoft Certified Professionals, 80+ Red Hat Certified Engineers and numerous network certifications)
Flexibility
They built to handle highly-customized hosting environments
Their model is built to adjust to customer needs quickly and efficiently
Passion
They're passionate about IT hosting and that’s why they’re the hosting experts.
Every Rackspace employee is passionate about delivering Fanatical Support™ to every customer
* Information collaterals reproduced with permission from Rackspace US, Inc.
TNG Live Support:
With just the click of the mouse, you can contact our support team for live assistance through our live chat system. Please click the link above for live support if available.
