Majority of TNG servers are hosted through Rackspace Managed Hosting.
Off-site daily Managed Backup Data stored in relation to websites (including database information) is cataloged daily to ensure safety and security against any loss of information.
1-Hour Hardware Replacement In the event of a hardware problem, hardware replacement will be complete within one hour of problem identification.
Multiple Tier-1 bandwidth providers including AT&T, Sprint, Qwest, TimeWarner, UUNET and Wiltel. By utilizing several high-profile bandwidth providers, the server is protected from downtime - if one provider is experiencing difficulty, another is automatically on hand to provide bandwidth service.
Zero Downtime Network Beyond simply providing redundancy in case a particular provider experiences downtime, the system actively probes the public Internet for packet loss and latency and automatically reroutes traffic around these areas to ensure the fastest delivery of information to and from the website(s).
24 hour a day/7 day a week monitoring Constant watchfulness of the server 24/7/365 ensures that any problems are detected promptly and dealt with quickly and efficiently.
TNG Live Support:
With just the click of the mouse, you can contact our support team for live assistance through our live chat system. Please click the link above for live support if available.
